Privacy Policy
Privacy Policy – Tom & Emma Aspen
This Privacy Policy describes how Tom & Emma Aspen (“the Site”, “we”, “our”, or “us”) collects, uses, and shares your personal information when you visit tomemma-aspen.com (the “Site”), use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the “Services”).
In this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or any other individual whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
We will post the revised policy on the Site, update the “Last Updated” date, and take any other steps required by law.
How We Collect and Use Your Personal Information
To provide our Services, we collect information as described below. The type of information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use your information to:
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Communicate with you
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Provide or improve our Services
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Comply with legal obligations
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Enforce our Terms of Service
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Protect our rights, the Services, and our users
What Personal Information Do We Collect?
The type of personal information we collect depends on how you interact with our Site and Services.
“Personal information” refers to information that identifies, relates to, describes, or can reasonably be associated with you.
Information You Provide Directly
This may include:
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Contact information – name, address, phone number, email address
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Order details – billing and shipping address, payment confirmation, email, phone number
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Account details – username, password, security information
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Customer support information – messages you send when contacting us
Providing certain information may be required to access specific features. Choosing not to provide it may limit your ability to use parts of our Services.
Information Collected Automatically
We may automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies, including:
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Device and browser information
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Network connection details
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IP address
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How you navigate and interact with the Site
Information Received from Third Parties
We may receive personal information from third-party sources, such as:
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Service providers (e.g. Shopify) that support our store infrastructure
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Payment processors that handle payment data to complete transactions
We treat this information in accordance with this Privacy Policy.
How We Use Your Personal Information
We use personal information for purposes including:
Providing products and services
Fulfilling orders, processing payments, sending order updates, managing accounts, shipping, returns, and exchanges.
Marketing and advertising
Sending promotional messages via email, SMS, or mail, and displaying targeted advertising on our Site or third-party platforms.
Security and fraud prevention
Detecting and preventing fraudulent, illegal, or malicious activity.
If you create an account, you are responsible for keeping your login credentials secure.
Cookies
Like many websites, we use cookies.
Details about cookies used by Shopify-hosted stores can be found here:
https://www.shopify.com/legal/cookies
How We Share Your Personal Information
We may share your personal information with third parties for legitimate business purposes or legal reasons, including:
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Vendors and service providers (e.g. IT services, shipping, payment processing, analytics, customer support, cloud storage)
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Marketing and business partners
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Affiliates or entities within our corporate group
Third-Party Websites and Links
Our Site may include links to third-party websites or platforms.
We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
Your Rights: Access, Deletion, and Correction
Depending on your place of residence, you may have the right to:
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Access the personal information we hold about you
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Request deletion of your personal information
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Request correction of inaccurate or incomplete data
Contact
If you have questions about this Privacy Policy or would like to exercise your rights, please contact us at:
